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Smiles and hearts: Mr. TLC (tender loving care)

A smile is a heart-to-heart communication: it emanates from your heart, radiates on your face, and lights up the hearts of others – Yip Pei Shan

Gems are found in little nooks and crannies!  Craving for some hot and sour noodles in soup, we stopped over at The Asian Kitchen in Vivocity.  Led by their zany restaurant manager, I have been impressed with their superb service and heart-warming smiles since June this year.  After a protracted search for electronic equipment, it was great to dine in a place with happy vibes.

Ka Yau, Mr. tender loving care, was the man who made our dining extraordinarily pleasant!  When I ordered my hot and sour noodles in soup, he recommended adding more chilli padi (little red chillis) to heighten the heat factor.  Upon seeing my hesitation, he suggested serving me the chilli padi on a separate dish, to add in as I liked.

Throughout, he was attentive, kind and polite.  When my noodles arrived, I was presented with a spoon that was as large as a ladle.  I did not look forward to having a locked jaw maneuvering this unwieldy ladle, so I asked Ka Yau to give me a decent-sized spoon.  For some reason, he looked perplexed at my request, so I explained to him, “The spoon is too big.  I have a small mouth.”

Immediately, he acceded to my request with a broad smile that developed into a huge, voracious laughter.  I have not seen a waiter laugh so hilariously at work!  After bringing me a smaller spoon, he cautioned me not to scald myself, as I would be dipping the metal spoon into hot soup.  I was touched by his concern for a diner in his restaurant.  Ka Yau continued to smile broadly whenever he caught our attention.  Smiles and laughter are indeed heart-to-heart connections, lighting up the hearts of everyone who is willing to receive it.  I have captured one of his Shanshine Smiles on film.

ka yau at the asian kitchen vivocity copyright yip pei shan

With his exuberant smiles, deep, sincere laughter; and caring nature,  he is the epitome of service.  I salute you, Ka Yau, Mr. TLC (tender loving care)!

PS.  More Shanshine Smilers here!


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